Frequently Asked Questions
Everything you need to know about your TEESHOPPEN shopping experience
How long does shipping take and what are the costs?
We offer fast delivery on all orders. Standard shipping typically takes 2-5 business days. Shipping costs are calculated at checkout, but we offer free shipping on orders above a specific threshold.
What is your return policy?
We pride ourselves on customer satisfaction. You have a 101-day return policy on all items. Products must be returned in their original condition with tags attached to qualify for a full refund.
How can I track my order?
Once your order is dispatched from our warehouse, you will receive a confirmation email containing a tracking link so you can follow your package's journey to your doorstep.
What payment methods do you accept?
TEESHOPPEN accepts all major credit cards, including Visa, Mastercard, and American Express. We also support modern payment solutions like PayPal and Klarna for your convenience.
How do I find the right size?
Each product page features a detailed size guide to help you find the perfect fit. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or sizing down for a slim look.
Are your products sustainably made?
We are committed to quality and durability. Many of our core products are made from organic cotton and produced under ethical conditions to ensure your fashion choices are both stylish and responsible.